Replayly vs Smartlook
Smartlook is a hosted product for session recordings, heatmaps, and event analytics. Replayly is privacy-first hosted session replay software, with input masking on by default.
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Feature comparison
| Topic | Replayly | Smartlook |
|---|---|---|
| Hosting | Hosted workspace; choose an EU or US storage region | Hosted by Smartlook; confirm current options on their site |
| Privacy defaults | Input masking and Do Not Track on from the first snippet | Configurable in the Smartlook product; confirm current defaults on their site |
| Pricing | Free tier, then Starter $29, Pro $79, Business $199 / mo | Hosted plans with their own free and paid tiers. Check Smartlook's pricing page |
| Heatmaps | Click and scroll heatmaps on Pro and Business | Heatmaps and recordings are a core Smartlook feature |
| Events and analytics | Session filters, rage clicks, dead clicks, and console errors | Event analytics alongside recordings; confirm the current feature set on their site |
| Data residency | Choose an EU or US storage region on Replayly's hosted cloud | Vendor-hosted; confirm current regions with Smartlook |
Privacy and hosting
Replayly masks inputs and respects Do Not Track by default, and you can keep recordings in storage you control. Smartlook is hosted — read their privacy documentation for current defaults and data processing terms.
Pricing caveat
Replayly plan prices are listed on /pricing. Smartlook packaging can change. Check their site for current numbers before you budget a migration.
Current Replayly plans are listed on the pricing page.
Who should pick whom
Pick Smartlook if you want hosted recordings plus event analytics in that product. Pick Replayly if you want privacy defaults, a storage-region choice, and a focused replay and heatmap tool. Also see Smartlook alternatives.
Frequently asked questions
Is Replayly a Smartlook alternative?
Yes, if you mainly need session replay and heatmaps. Smartlook also emphasizes event analytics. Keep Smartlook, or another analytics tool, if events are the primary job.
Can I run Replayly on my own servers?
No. Replayly is a hosted product. You can choose an EU or US storage region for your workspace. Confirm any self-host offering from Smartlook on their site; we do not assume one exists.
How should I compare prices?
Use the Replayly pricing page for our plans. For Smartlook, open their current pricing page. This comparison does not invent or freeze competitor figures.