Session replay for product teams
Product teams use Replayly when a metric moves and nobody can explain why. A recording shows the path, the hesitation, and the error — with form values already masked.
Which features matter
Session replay
Watch a single visit with speed controls, skip inactivity, and error markers.
Heatmaps
See aggregate click and scroll patterns on Pro and Business after you spot a theme.
Privacy controls
Keep input masking on while you review production traffic.
The job to be done
A product manager or designer usually arrives with a question: why do people drop out of onboarding, ignore a new button, or message support after a release? Analytics can show the drop. Replay shows the moment.
Replayly keeps that review close to the engineering workflow: filter sessions, open the player, and share a link inside the workspace. It is not a research platform and does not include surveys.
How to roll it out
Install the tracker on staging first, confirm masking, then sample production traffic. Use the free plan to validate the workflow, and add heatmaps on Pro or Business when you want page-level patterns.
Read the install guide, then compare plans on the pricing page. If you are leaving a free hosted tool, the Microsoft Clarity comparison is a practical starting point.